INNPLAY Privacy Policy

Effective Date: 07/14/2024

INNPLAY (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website (www.inn-play.com) or using our services, including when you sign up to receive SMS/text messages.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other information you voluntarily provide.
• Booking Information: Travel dates, team/group details, accommodation preferences.
• Technical Information: IP address, browser type, operating system, and usage data collected through cookies or analytics tools.
• SMS Sign-Up Information: Mobile phone number and consent to receive text messages when you opt-in via web forms or other methods.

2. How We Use Your Information

We use the information we collect to:

• Process and manage hotel bookings and group reservations.
• Provide customer support and respond to inquiries.
• Send marketing emails and SMS/text messages when you have opted in.
• Improve our website, services, and user experience.
• Comply with legal obligations.

3. SMS/Text Messaging Terms

When you provide your phone number and consent to receive messages from INNPLAY, you agree to the following:

• Message Frequency: Message frequency may vary, but you can expect up to 10 messages per month regarding booking confirmations, reminders, and promotions.
• Message & Data Rates: Message and data rates may apply from your carrier.
• Opt-Out: You may opt out at any time by replying STOP to any message.
• Help: For help, reply HELP or contact us at ericalasky@inn-play.com, or (631)343-8411.
• Consent Not Required: Your consent to receive SMS messages is not a condition of purchase.

4. How We Share Information

We do not sell your personal information. We may share your information with:

• Hotels and travel partners as needed to fulfill bookings.
• Service providers (payment processors, IT, marketing tools) under confidentiality agreements.
• Legal authorities if required by law or to protect our rights.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to analyze trends, administer the website, and track user behavior. You can control cookie settings in your browser.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Request correction, deletion, or restriction of your information.
• Opt out of marketing communications at any time.

To exercise these rights, contact us at: ericalasky@inn-play.com, or (631)343-8411..

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children without parental consent.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions about this Privacy Policy or our practices, please contact us at:

INNPLAY
Email: ericalasky@inn-play.com
Phone: (631)343-8411.